Information We Collect
We may collect personal and non-personal information when you provide it to us in the course of using our website. The personal information we collect may include your name, mailing address, phone number, email address, credit card number, and financial information. The non-personal information that we may collect includes your browser type, the URL of the previous website you visited, your ISP, operating system, and your Internet protocol (IP) Address. The non-personal information is not used by us to personally identify you and is not readily usable for that purpose.
When you create an account as a sublessor or sublessee on Website, subscribe to our services, or otherwise complete a transaction through our website, we will collect your name, mailing address, telephone number, credit card number, email address, and other information that we request during the registration process. In addition, if you communicate with us regarding the website or any of our services or products, we collect any information that you provide to us during the course of our communication.
If you choose to communicate with other users of website in-person, please note this is outside the scope of Website, and we cannot guarantee the privacy and safeguarding of any information you give out to other users. Similarly, should you choose to post photos on Website of apartments or houses available to sublease, please use caution in ensuring no identifying or private information is visible in the photographs; Website and Company shall have no responsibility or liability for any negative ramifications that occur due to accidental or unintentional posting of private information.
We may use analytic and reporting technologies to record non-personal information such as Internet domain and host names, Internet protocol (IP) addresses, browser software, operating system types, click patterns, and the dates and times that the website and our services are accessed by you. We may also contract with a third party to help us manage, monitor and optimize our website and measure the effectiveness of our advertising, communications and use of the website. We may use web beacons and cookies (described below) for this purpose.
Our Use of Information for Internal Purpose
We use your personal information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our website and the products and services we offer and sell, to collect credit card payments for fees and other purchases you make, and to provide customer support.
We also use your personal information to complete rental transactions between users on Website. By joining and using Website, you consent to the use of your information in this way; however; we will not store any credit card information beyond what is necessary to complete your transaction, and will not share this information with third parties, including the individual from whom you are subleasing.
We use the non-personal information we collect to track the use of the website and to assist us in providing, maintaining, evaluating, and improving our website and the services and products we offer and sell.
Our Disclosure of Personal Information to Third Parties
While we will not readily disclose your information to third parties, we may disclose your personal information to protect or enforce our legal rights and policies, to protect or enforce the legal rights of a third party, or as we in good faith believe we are required to do so by law (such as to comply with a subpoena or court order, for example).
We may contract with various third parties who help us provide, maintain and improve the website and the services we provide and the services and products we offer and sell. Third parties we contract with to complete payment transactions will also have access to your personal information in order to perform their services. For example, we use a third party to process payments made to us, and may subcontract out production, fulfillment, analytics, reporting or other operations. We may contract with third party contractors to help us manage, monitor and optimize our website and the services and products we offer and sell. We may also use third party contractors to help us measure the effectiveness of our advertising, and communications. We will enter into confidentiality and non-disclosure agreements with all third parties that have access to your personal information which will prohibit them from using or disclosing your personal information except for the purpose of providing services to use. We intend to take commercially reasonable steps to enforce such non-disclosure and confidentiality agreements if and when we become aware of any violations.
Our Disclosure of Non-Personal Information to Third Parties
We may disclose non-personal Information, in aggregate form, to potential strategic partners, advertisers, investors, customers, and others. You may not opt-out of the sharing of this information.
A web beacon is an often-transparent graphic image, usually no larger than a 1x1 pixel that is placed on a web page or in an e-mail that is used to monitor the behavior of the user visiting the website or receiving the e-mail.
Cookies and web beacons used by us will not be linked to your personal information.
How We Protect Your Personal Information.
We consider protecting the security of your personal information as very important. To protect the security and quality of your personal information, we have implemented technical and managerial procedures to maintain accurate, current and complete information as well as to protect your personal information against loss, misuse or alteration when it is under our control. When you enter sensitive information such as a credit card number and/or social security number on our registration or order forms, we encrypt that information using secure socket layer technology (sometimes referred to as “SSL”).
We follow generally accepted industry standards to protect personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we do not guarantee absolute security. We are not responsible for the unauthorized acts of others and we assume no liability for any disclosure of information due to errors in transmission, unauthorized third-party access (such as through hacking) or other acts of third parties, or acts or omissions beyond our reasonable control. You agree to this and do not hold Company responsible for any such unauthorized acts that results in your personal information being shared with those we did not intend.
Reviewing and Changing Your Personal Information.
You can change or correct errors in your personal information within the website, however, if you are unable to do so, you may contact us at email@example.com. If you do desire to obtain a copy the personal information you shared, you will be required to provide proof of your identity. If your personal information changes or if you no longer want to subscribe to or use the website, you may correct, update or deactivate your personal information and your account through the account management screen by deleting your account. If you wish to deactivate or terminate your subscription you may also contact Customer Service for assistance.
Children’s Privacy (CalOPPA Compliance).
Our website and the services and products we offer and sell are intended for college and university students; possibly faculty members. Therefore, it is unlikely that children under the age of 17 will use the website or utilize the services or products we offer. Accordingly, we will not knowingly collect or use any personal information from children that we know to be under the age of 17. In addition, we will delete any information in our database that we know originates from a child under the age of 17.
If you are between the ages of 13 and 17, you, your parent, or your legal guardian may request that we deactivate any of your personal information in our database and/or opt-out from receiving communications from us. If you wish to do so, please contact us at firstname.lastname@example.org.
Opting-Out of Receiving Communications From Unilease.
You may opt-out of having your personal information used for certain purposes. For example, if you utilize Company services to sublease an apartment but do not wish to receive any additional marketing material from us, you may indicate your preference as directed via our emails and Website.
If you no longer wish to receive any promotional or other communications from us, you may opt-out by following the instructions included in each email communication or by emailing us at email@example.com. We also offer you an opportunity to opt-out of certain communications through the account management screen.
Updated October 2018